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ZSS-072 Multipurpose Decorative Accent
Brand: Generic / OEM
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Audited BOM: 4 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The low-quality plastic base (ENG-001) is thin and warped, leading to cracks (RMA-001) and instability (REV-004), impacting customer satisfaction (REV-001).
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