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ZSS-025 Decorative Festive Ornament
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-quality plastic (ENG-001, ENG-004) results in products arriving broken (RMA-001) and with visible cracks (REV-004), directly impacting customer satisfaction (REV-001).
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