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ZSS-013 Decorative Christmas Ornament
Brand: Generic / OEM
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Audited BOM: 4 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
Inadequate thickness of the plastic sphere (ENG-001) leads to breakage during transport (RMA-001) and consumer handling (REV-001, REV-005).
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+4 additional failure modes & return complaint chains locked
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