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ZSS-012 Decorative Ornament
Brand: Generic / OEM
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Audited BOM: 4 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-density plastic (PP) in the ornament body (COMP-001) leads to inherent fragility (ENG-001), resulting in products arriving broken (RMA-001) and easily breaking after light falls (REV-005).
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