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ZSS-005 Decorative Christmas Set
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of recycled PET (ENG-001) makes the decorative element fragile, leading to cracks during handling (RMA-004) and generating complaints about the overall product fragility (REV-003, REV-005).
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