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Smart Biometric Facial Digital Lock ALPHA-213
Brand: Generic / OEM
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Audited BOM: 13 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The facial recognition algorithm (ENG-001) is inadequate for lighting variations, leading to unlock failures (RMA-001) and customer dissatisfaction (REV-001).
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+5 additional failure modes & return complaint chains locked
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