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Rechargeable LED Desk Lamp with Pen Holder MM-117
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The absence of adequate protection circuitry in the lithium battery (ENG-001) directly leads to charging failures and a drastically reduced lifespan, resulting in RMAs (RMA-001) and customer complaints about short battery duration (REV-001, REV-005).
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