Video Games > Accessories > Controllers
PlayStation 5 DualSense Wireless Controller Bluetooth USB-C White
Brand: PlayStation 5 DualSense Wireless Controller Bluetooth USB-C White
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
Premature wear of joystick potentiometers (COMP-005) directly leads to 'drift' (ENG-001), resulting in RMA requests (RMA-001) and high customer dissatisfaction, as evidenced by reviews (REV-001).
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