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MM-K2022 Multifunction LED Desk Lamp with Clock & Remote Control
Brand: Generic / OEM
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Audited BOM: 12 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
Poor heat dissipation (ENG-001) in the power supply (COMP-003) and LEDs (COMP-002) leads to base overheating (RMA-003), causing premature component failure (ENG-002). This results in products that stop working (RMA-001) and complaints about overheating (REV-001, REV-003, REV-005).
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