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MSD-07 Dancing Musical Christmas Tree Ornament
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The DC motor (COMP-001) is undersized for the effort required by the mechanism, leading to overload, overheating, and premature failure (ENG-001), resulting in RMA (RMA-001) and customer complaints about lack of movement and product stoppage (REV-001, REV-004, REV-005).
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