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MM-ZTX01 Cervical Orthopedic Pillow
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The low foam density (ENG-001) causes premature deformation (RMA-001), resulting in loss of support and customer dissatisfaction (REV-001).
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