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Metal Articulating Desk Lamp E26/E27 LK-642
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The adjustment mechanism (COMP-007) fails to maintain tension due to engineering flaws (ENG-001), resulting in RMAs (RMA-001) and customer complaints (REV-001, REV-004) about the lamp not staying in position.
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