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Maz-117B Popcorn Machine, 120V AC, 60Hz
Brand: Generic / OEM
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Audited BOM: 9 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The oversized heating element (ENG-001) causes overheating, which in turn damages the low-quality non-stick coating (ENG-003), resulting in burnt popcorn (RMA-001) and peeling (RMA-002), as reported by users (REV-001, REV-002).
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