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LK-653 Metal and Acrylic Articulating Desk Lamp
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The articulation mechanism (COMP-004) uses weak springs and low-quality components (ENG-001), leading to loss of firmness, resulting in returns (RMA-001) and customer complaints (REV-001).
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