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LK-3114 Portable Solar Power and Lighting System
Brand: Generic / OEM
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Audited BOM: 9 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The combination of a low-efficiency solar panel (ENG-001) with insufficient battery capacity (ENG-002) and the lack of an MPPT controller (ENG-004) results in extremely long recharge times and limited autonomy, leading to customer dissatisfaction (REV-001, REV-002, REV-004) and returns (RMA-001, RMA-002).
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