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LED Desk Lamp Retractable Arm MM-T131
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The retractable extension mechanism (COMP-003) has a weak spring (ENG-001), leading to loss of arm firmness and drooping, causing customer complaints (REV-001) and returns (RMA-001).
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