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DT-19 Rechargeable Portable Flashlight
Brand: Generic / OEM
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Audited BOM: 7 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The choice of a low-quality battery (COMP-002) combined with the absence of an adequate charge management circuit (ENG-001) leads to premature battery degradation, resulting in complaints about the battery not holding a charge (RMA-001) and customer testimonials about short duration (REV-001).
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