Office Products > Stationery > Pens & Writing Supplies > Gel Pens
Capybara Decorative Gel Pen with LED Light
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The actuation mechanism (COMP-003) is poorly designed (ENG-001), leading to click failures (RMA-002) and customer dissatisfaction (REV-002).
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