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BM-K18 B Plastic Storage Box
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The fragile latch mechanism (ENG-002) leads to lid breakage (RMA-002), resulting in customer complaints about the inability to close the product properly (REV-001).
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+4 additional failure modes & return complaint chains locked
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