Office Furniture > Chairs > Office Chairs
BM-F979 Swivel Base Office Chair
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of a lower-class gas piston (Class 2) leads to its premature failure, causing the chair to descend involuntarily, which is a recurring problem reported by users and leads to returns.
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