Tools & Home Improvement/Hand Tools/Tool Sets
BM-F1879 Basic Household Tool Kit
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-quality steel (ENG-001) in screwdriver and utility knife blades leads to deformation (RMA-001) and edge loss/breakage (RMA-003), resulting in customer dissatisfaction (REV-001, REV-003).
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