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BM-A25 Storage Box
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The side latch (COMP-003) is designed with low-quality material (standard ABS), leading to its breakage under normal use, as detailed in ENG-001, resulting in RMA-001 and customer complaints like REV-001.
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