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BM-A04 Storage Box
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of homopolymer polypropylene (PPH) in the main structure (ENG-001) makes the product prone to cracking under stress, leading to structural failures (RMA-001) and customer dissatisfaction (REV-001).
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