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BM-8758 Plastic Storage Box
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of brittle material in the lid latches (ENG-002) directly leads to their breakage (RMA-001), causing customer dissatisfaction (REV-001).
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