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BM-8689 Storage Box
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-density plastic (mixed LDPE) in the main structure (COMP-001) causes deformation under load and general brittleness, leading to returns (RMA-004) and complaints about lack of resistance (REV-003, REV-004), as detailed in engineering failure (ENG-001).
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