Electronics > Computers & Accessories > Computer Peripherals & Accessories > Mice
Basic USB Optical Mouse KA-609
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The low-quality scroll wheel encoder (COMP-003) leads to failure (ENG-001), resulting in RMA (RMA-001) and customer complaints (REV-001).
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+4 additional failure modes & return complaint chains locked
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