Tools & Home Improvement > Material Handling > Dollies & Hand Trucks
176 lb (80kg) Capacity Folding Articulated Dolly, Model MDC-029
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The articulation system with low-durability springs (ENG-001) fails to keep the safety lock engaged, leading to unexpected collapses of the dolly (RMA-001), as reported by users (REV-001).
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