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132 lb (60kg) 21 Gallon (80L) Folding Articulated Dolly MDC-030
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The extendable handle's locking mechanism (ENG-003) is made of low-strength plastic, leading to its failure and the handle lowering during use (RMA-002), causing customer dissatisfaction and accident risk reported in reviews (REV-001, REV-006).
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