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5W LED Desk Lamp MM-118 Rechargeable Touch USB Pencil Holder
Brand: Generic / OEM
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Audited BOM: 6 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-cost lithium-ion battery cells without an adequate PCM (Protection Circuit Module) leads to accelerated capacity degradation, resulting in significantly less battery life than promised and customer dissatisfaction, leading to returns for 'battery not holding charge'.
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