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21.7x15.7x5.5" Folding Shopping Cart for Groceries & Laundry
Brand: Generic / OEM
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Audited BOM: 6 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The thin-gauge metal frame (ENG-001) cannot support the expected weight, leading to deformation (RMA-001) and customer dissatisfaction (REV-001).
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+4 additional failure modes & return complaint chains locked
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