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40W Compact Articulating Desk Lamp LK-778
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The tension spring (COMP-008) is undersized or of low quality, resulting in the arm's inability to hold position (ENG-001), leading to customer complaints (REV-001) and returns (RMA-001).
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