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4.8W Dual Voltage Emergency Light, Model DP-720
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The generic lead-acid battery (COMP-003) has a short lifespan and is susceptible to premature failure (ENG-001), leading to customer complaints about inability to charge or hold charge (RMA-001, REV-001).
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