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2W Rechargeable Articulated Desk Lamp, 14.2-inch Reach, KA-T1701
Brand: Generic / OEM
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Audited BOM: 8 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The low quality of the flexible gooseneck (ENG-001) leads to loss of rigidity, resulting in positioning failures (RMA-001) and frequent customer complaints (REV-001, REV-003, REV-004, REV-005).
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