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24W LED Articulating Desk Lamp 1600LM MLG-166
Brand: Generic / OEM
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Audited BOM: 9 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The articulating structure (COMP-003) uses low-quality materials and insufficient tension springs, resulting in loss of firmness (ENG-001), leading to returns (RMA-001) and complaints about the lamp not holding its position (REV-001).
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