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Portable Ice Maker MXG-2001, 120V AC, 60Hz
Brand: Generic / OEM
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Audited BOM: 12 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The lack of dry-run protection in the water pump (ENG-001) causes its premature burnout (RMA-001), leading to customer complaints (REV-001).
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