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2.4W LED Rechargeable Desk Lamp, Dual Voltage, DP-666
Brand: Generic / OEM
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Audited BOM: 6 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The choice of low-density plastic and a fragile snap-fit pin for the foldable mechanism (COMP-005) directly leads to structural failure (ENG-001), resulting in breakages and looseness reported in returns (RMA-003) and customer reviews (REV-003).
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+4 additional failure modes & return complaint chains locked
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