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7.7-inch (195mm) Stainless Steel Multipurpose Kitchen Shears
Brand: Generic / OEM
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Audited BOM: 6 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The fixing screw (COMP-003) is not robust enough or lacks adequate locking, leading to blade misalignment (COMP-001, COMP-002) with use. This is an engineering failure (ENG-001) resulting in returns (RMA-001, RMA-005) and complaints about inefficient cutting (REV-002, REV-005).
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