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6.5-inch (165mm) Garden Pruning Shears OPA-C237
Brand: Generic / OEM
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Audited BOM: 7 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The blade steel (20Cr13) without adequate heat treatment (HRC <50) does not maintain its edge, leading to customer dissatisfaction and returns.
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