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15x11cm Christmas Tree Ornament MSD-C16
Brand: Generic / OEM
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Audited BOM: 5 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-density material (tier 3) for the ornament base (COMP-002) causes inherent fragility (ENG-001), leading to breakage and chipping during handling (RMA-005), which is corroborated by consumer reviews (REV-001, REV-005).
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