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12W LED Magnifying Lamp, 26-inch Arm, H3727
Brand: Generic / OEM
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Audited BOM: 9 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
Insufficient spring tension in the articulated arm (ENG-001) prevents it from supporting the lamp head's weight, leading to positioning failures (RMA-001) and customer dissatisfaction (REV-001, REV-006).
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