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1200mAh Solar Rechargeable Flashlight AL-B2226
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
Low solar panel efficiency (ENG-001) and poor battery quality (ENG-002), combined with a deficient charging circuit (ENG-005), lead to charging failures and battery life far below expectations (RMA-001, RMA-002, RMA-005), generating explicit customer dissatisfaction (REV-001, REV-003).
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