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71-inch 40W Dual Voltage Floor Lamp LK-797, Adjustable Arm, E26 Socket
Brand: Generic / OEM
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Audited BOM: 10 Components
RMA Chain & Defect Intelligence
Root cause causal graph linking factory engineering flaws to verified consumer return reasons.
⚡ Causal Link: Defect to Consumer Return
The use of low-strength plastic in the articulated adjustment mechanism (COMP-010) leads to premature wear, resulting in loss of firmness and difficulty in adjustment, as described in ENG-001. This generates returns (RMA-001) and customer complaints (REV-001, REV-006).
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